|
ORDERING & SHIPPING
INFORMATION
How To Order /
Payment Methods / Lead
Times / Returns /
Freight Shipping
/ Contact Us
How to Order Our Products
1.)
ANTIQUE ITEMS: To
place an order for any VINTAGE (antique) items on the website, please call
888.558.2329 or 585.325.2329 or
EMAIL
to verify that it is still available. To inquire about shipping on OVERSIZED
items, please
click here.
2.)
NEW ITEMS: To place an order for any of
our reproduction merchandise use the order links beside the items on the item
detail pages, or call 888.558.2329
or 585.325.2329.
If you get hung up during the
checkout, make sure you have selected a shipping carrier, AND THEN a shipping
method (i.e.: USPS: Priority Mail, First Class, or Express; or UPS: Ground, Next
Day Air, Second Day Air, etc). You will not see the "Continue" button until
you have selected this detail.
3.)
Not comfortable with
online ordering? No problem, we like to talk to real people too, so feel free
to call toll free
1(888) 558-2329 during store hours
(9:30-6 Mon-Sat EST) and have
your credit card handy for quicker service. We will take your order and let you
know availability and shipping costs at that time.
Payment Methods &
Lead Times
We accept Mastercard, Visa,
American Express, and Discover cards, checks or cash. If you would like to send a check,
please call to place your order by phone and we will give you the correct
total with shipping and your order number.
Orders
are usually shipped out within 24 hours if in
stock, unless ordered on a holiday. If an item is not in stock at the time of your order, we will give you an
estimated due date, usually within 10 days. Your invoice will reflect the items
shipped out to you and the estimated ship date of any backordered items.
For
Rush Orders, please call to check lead times and availability.888.558.2329
You can select your
preferred shipping method during checkout, different rates will be displayed
so you may choose your method. Please note- for shipments 5 lbs or less,
Priority Mail is a great fast service - usually 2 days to most areas in the
US. Shipments over 150 lbs must be shipped Motor freight. For
a shipping quote on the larger items, please call us at 888.558.2329 or
585.325.2329.
Contact Us:
Store Location & Hours:
Historic Houseparts
540 South Avenue
Rochester, NY 14620
Open Monday Through Saturday 9:30 AM to 6:00 PM
(DRIVING DIRECTIONS)
Phone: 585.325.2329
Toll Free: 888.558.2329
Fax: 585.325.3613
Email:
info@historichouseparts.com
| 
