Returns:

RETURNS: Send your merchandise back to us with a copy of your invoice, our address is:

Historic Houseparts

540 South Avenue

Rochester NY 14620

Please package your items carefully for return shipment, and ensure all parts and screws are included in your return. If you'd like to exchange your merchandise for another item, please note that in your return package.

We apologize, but we can not refund shipping fees. You do not need an RGA or RMA to return any items to us. All returns on shipped merchandise will be subject to a 10% restocking fee when returned within 30 days of receipt of order, if returned with original packaging and all parts, in new condition.

New items returned between 31 and 60 days will be subject to a 20% restocking fee. New items returned between 61 and 90 days will be subject to a 30% restocking fee. New items returned after 90 days, are missing any parts, screws, or packaging; are subject to a 40% restocking fee.

VINTAGE or ANTIQUE ITEMS are accepted for store credit only, minus a 10% restocking fee, within 30 days of purchase. If you have received an antique item that you would like to return, please call Houseparts immediately (585) 325-2329 to let us know you will be sending it back.

DEFECTIVE OR DAMAGED MERCHANDISE: We will replace any defective products immediately, at no charge to you. So give us a call and let us know the problem. We want you to be satisfied with our products, we will do everything in our power to guarantee this.

CANCELLATIONS:  If you decide to cancel an order after placing it, we can only cancel it if it has not yet shipped out. If the order has already shipped out to you we can not cancel it, however you can return the goods for a full store credit, or a refund with a 10% restocking fee.